Levy Payments

StrataPay - Levy Payments Collection

A key requirement of owners corporations and bodies corporate is the collection of strata levies from Lot Owners. StrataPay is a one-stop solution for levy collection giving owners eight different ways to pay in a single payment service. This includes the unique option for an automatic direct debit that can deduct the amount owing on a lot owners account each period.

The team behind StrataCash established StrataPay in 2002 which operates under a separate financial services license. The product revolutionised the management of issuing and collecting levies and other fees for owners corporations and bodies corporate and continues to innovate with a wide range of payment channels available to owners. StrataPay now processes over 1.3 million payments and 1.5 billion dollars annually.

8 Convenient Payment Channels

StrataPay offers a comprehensive range of convenient payment channels to simplify life for owners, bodies corporate and owners corporations. Rollover each channel for more information.

  • Telephone

    Call 1300 552 311 to make secure credit card payments, 24 hours a day, 7 days a week.

  • Internet

    Make secure internet credit card payments, 24 hours a day, 7 days a week.

  • Direct Debit

    Setup automatic payments to deduct the amount owing from a nominated account or credit card.

  • Mobile Devices

    Make payments from your mobile device via our StrataPay Mobile App for Android and iOS.

  • Mail

    Send a cheque made payable to StrataPay along with your StrataPay reference number to: StrataPay, Locked Bag 9, Gold Coast Mail Centre, Qld 9726.

  • Post Billpay

    Pay online, by mobile or tablet, by phone or in person at a Post Office using Post Billpay. 

  • BPAY

    Call or visit the website of your financial institution to use BPay to make a payment.

  • EFT

    Available only to strata and selected clients.

Call 1300 552 311 to make secure credit card payments, 24 hours a day, 7 days a week.

Make secure internet credit card payments, 24 hours a day, 7 days a week.

Setup automatic payments to deduct the amount owing from a nominated account or credit card.

Make payments from your mobile device via our StrataPay Mobile App for Android and iOS.

Send a cheque made payable to StrataPay along with your StrataPay reference number to: StrataPay, Locked Bag 9, Gold Coast Mail Centre, Qld 9726.

Pay online, by mobile or tablet, by phone or in person at a Post Office using Post Billpay.

Call or visit the website of your financial institution to use BPay to make a payment.

Make payments via bank transfer from any bank.

Tightly Integrated With Strata Management Software

In addition to working hand in hand with the StrataCash Accounts, StrataPay is tightly integrated with the major Strata Management Software providers in Australia. This enables the software to both send out levy and fee notices with all the StrataPay options as well as automatically reconcile all incoming owner payments.

Important Information About StrataPay

StrataPay holds an Australian Financial Services Licence (number 247378) as required by the Australian Securities and Investment Commission (ASIC). Our AFSL requirements demand the same level of governance that Australia's major financial institutions must adhere to in order to provide payment services.
This licence permits StrataPay to deal in the financial services business of non-cash payment products. StrataPay's licence and provisions can be viewed by on the StrataPay website.
Non-cash payment products are regulated in Australia by ASIC and companies providing services in non-cash payment products should provide confirmation that they hold an Australian Financial Services Licence.

For more information visit the StrataPay website.